Claridge
2195 reviews from Google, TripAdvisor & Booking.com → Trust 65/100, Pulse 70/100. See latest review trend for Claridge in Dubai.
Guests express significant concern over customer service, particularly regarding hotel closure and reservations.
"Kindly shear contect num as well" — Google reviewer, 5/5
Guest Insights by Category
- Customer Service: 100%
Address: Omar Bin Al Khattab Street
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A video walkthrough of this property is available on this page.
TripAdvisor: 2.5/5 (158 reviews)
Google: 3.5/5 (1,465 reviews)
Booking.com: 5.3/10 (572 reviews)
FAQ
Where is Claridge located?
Claridge is located in Deira, Dubai, UAE.
What is Claridge's Trust Rating based on?
Claridge has a Trust Rating of 65/100 and a Current Pulse of 70/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Claridge is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Claridge?
Recent guest feedback has been positive — one reviewer wrote: "Kindly shear contect num as well." With a Trust Rating of 65/100 and a Current Pulse of 70/100, Claridge has maintained consistently positive sentiment across TripAdvisor, Google & Booking.com.
What type of hotel is Claridge?
Claridge is a Luxury hotel in Dubai. Its Trust Rating draws on 2,195 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Claridge's Trust Rating?
Claridge's Trust Rating combines: TripAdvisor (2.5/5, 158), Google (3.5/5, 1,465), Booking.com (5.3/10, 572).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 2.5/5 | 158 |
| 3.5/5 | 1,465 | |
| Booking.com | 5.3/10 | 572 |
Does Claridge have issues with Customer Service?
Some guests raise concerns — roughly 100% of analyzed reviews mention Customer Service negatively at Claridge, including one reviewer who noted: "I was scammed; the hotel has been closed for a month.". This is weighed alongside the many positive mentions in Claridge's overall Trust Rating.
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