Cheval Maison - The Palm

Cheval Maison - The Palm

1842 reviews from Google, TripAdvisor & Booking.com → Trust 96/100, Pulse 97/100. See latest review trend for Cheval Maison - The Palm in Dubai.

Cheval Maison - The Palm offers exceptional luxury and a remarkable Trust Score of 96/100.

Guests love the staff's service and the location, but there are concerns about housekeeping consistency.

"Nice place with great location الشقة نظيفة ومبين المكان يديد، المطبخ مجهز بكل شي، وتطلعون من الفندق خطوات وتوصلون المول، اللوكيشن فنان The lounge was closed the time I stayed there :(" — Booking.com reviewer, 5/10

"Thanks a lot for Mr.Cham abd Ms.Michelle for everything." — Booking.com reviewer, 5/10

Guest Insights by Category

Phone: +971 4 836 6666 · Address: Golden Mile 3

View on Google · View on TripAdvisor · View on Booking.com

A 360° street view of this location is available on this page.

A video walkthrough of this property is available on this page.

Google: 4.9/5 (899 reviews)

Booking.com: 9.2/10 (701 reviews)

TripAdvisor: 4.9/5 (242 reviews)

FAQ

Where is Cheval Maison - The Palm located?

Cheval Maison - The Palm is located in The Palm Jumeirah, Dubai, UAE.

What is Cheval Maison - The Palm's Trust Rating based on?

Cheval Maison - The Palm has a Trust Rating of 96/100 and a Current Pulse of 97/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Cheval Maison - The Palm is trending up or down right now, independent of its long-term Trust Rating.

What do guests praise most about Cheval Maison - The Palm?

Guests most often highlight Staff & Service — one recent review noted: "the staff were very friendly and helpful specially housekeeping staff Mr Rubel." They also frequently mention Location. Across Google, Booking.com & TripAdvisor, sentiment has stayed consistently positive, keeping Cheval Maison - The Palm's Current Pulse at 97/100.

What type of hotel is Cheval Maison - The Palm?

Cheval Maison - The Palm is a Luxury hotel in Dubai. Its Trust Rating draws on 1,842 reviews across Google, Booking.com & TripAdvisor — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.

Which review platforms are included in Cheval Maison - The Palm's Trust Rating?

Cheval Maison - The Palm's Trust Rating combines: Google (4.9/5, 899), Booking.com (9.2/10, 701), TripAdvisor (4.9/5, 242).

PlatformScoreReviews
Google4.9/5899
Booking.com9.2/10701
TripAdvisor4.9/5242

Is Cheval Maison - The Palm good for Staff & Service?

Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Cheval Maison - The Palm, including one reviewer who noted: "the staff were very friendly and helpful specially housekeeping staff Mr Rubel.".

Does Cheval Maison - The Palm have issues with Room Cleanliness?

Some guests raise concerns — roughly 43% of analyzed reviews mention Room Cleanliness negatively at Cheval Maison - The Palm, including one reviewer who noted: "Housekeeping was hit and miss with the towels.". This is weighed alongside the many positive mentions in Cheval Maison - The Palm's overall Trust Rating.

Similar hotels in Dubai

See all Dubai hotel reviews