Atlantis, The Palm
133647 reviews from Google, TripAdvisor & Booking.com → Trust 94/100, Pulse 94/100. See latest review trend for Atlantis, The Palm in Dubai.
Atlantis, The Palm stands out for its exceptional luxury and renowned dining experiences in Dubai.
Guests love the exceptional staff and facilities, but improvements are needed in check-in efficiency and room cleanliness.
"Guest called it the perfect place, giving a top score and reporting no complaints about the stay." — Booking.com reviewer, 10/10
"Guest gave a perfect score, describing everything about the stay positively with nothing to complain about." — Booking.com reviewer, 10/10
Guest Insights by Category
- Staff & Service: 85%
- Facilities & Amenities: 80%
- Food & Beverage: 75%
- Location: 73%
- Cleanliness: 70%
- Check-in Experience: 45%
- Room Cleanliness: 40%
- WiFi/Connectivity: 35%
Phone: +971 4 426 0000 · Address: Crescent Rd
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Booking.com: 9.2/10 (19,341 reviews)
TripAdvisor: 4.7/5 (11,728 reviews)
Google: 4.7/5 (102,578 reviews)
As Featured In
Forbes Travel Guide — Dubai's exciting family-friendly island destination: "Set foot into the bustling lobby of Atlantis, The Palm and you will have left behind the city of skyscrapers to find yourself in a fantastical space where every detail is inspired by the mythical lost island."
FAQ
Where is Atlantis, The Palm located?
Atlantis, The Palm is located in Dubai.
What is Atlantis, The Palm's Trust Rating based on?
Atlantis, The Palm has a Trust Rating of 94/100 and a Current Pulse of 94/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Atlantis, The Palm is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Atlantis, The Palm?
Guests most often highlight Staff & Service — one recent review noted: "The staff is fantastic, from the lifeguards to the food." They also frequently mention Facilities & Amenities. Across Booking.com, TripAdvisor & Google, sentiment has stayed consistently positive, keeping Atlantis, The Palm's Current Pulse at 94/100.
What type of hotel is Atlantis, The Palm?
Atlantis, The Palm is a Luxury hotel in Dubai. Its Trust Rating draws on 133,647 reviews across Booking.com, TripAdvisor & Google — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Atlantis, The Palm's Trust Rating?
Atlantis, The Palm's Trust Rating combines: Booking.com (9.2/10, 19,341), TripAdvisor (4.7/5, 11,728), Google (4.7/5, 102,578).
| Platform | Score | Reviews |
|---|---|---|
| Booking.com | 9.2/10 | 19,341 |
| TripAdvisor | 4.7/5 | 11,728 |
| 4.7/5 | 102,578 |
Is Atlantis, The Palm good for Staff & Service?
Yes — roughly 85% of analyzed reviews mention Staff & Service favorably at Atlantis, The Palm, including one reviewer who noted: "The staff is fantastic, from the lifeguards to the food.".
Does Atlantis, The Palm have issues with Check-in Experience?
Some guests raise concerns — roughly 45% of analyzed reviews mention Check-in Experience negatively at Atlantis, The Palm, including one reviewer who noted: "The check-in process was slow.". This is weighed alongside the many positive mentions in Atlantis, The Palm's overall Trust Rating.
Has Atlantis, The Palm been featured in any travel publications?
Yes — Forbes Travel Guide, "Dubai's exciting family-friendly island destination": "Set foot into the bustling lobby of Atlantis, The Palm and you will have left behind the city of skyscrapers to find yourself in a fantastical space where every detail is inspired by the mythical lost island.". Press coverage is entered by hand and links to the original source; it is editorial context only and does not affect Atlantis, The Palm's Trust Rating.
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