Andaz Dubai The Palm
Andaz Dubai The Palm — Luxury in The Palm Jumeirah, Dubai · Trust 89/100 · Pulse 92/100 · Verified scores from Google, TripAdvisor & Booking.com.
Andaz Dubai The Palm stands out for its exceptional luxury and vibrant culinary experiences.
Guests rave about the attentive staff and cleanliness but some express dissatisfaction with room quality and food options.
"Thank you, Brian. It was very good clean all good stuff. Amazing. Ibrahim" — Google reviewer, 5/5
"The hotel was spotlessly clean and tidy, and everything was beautiful. Thank you, Ibrahim, for the outstanding service." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 90%
- Cleanliness: 85%
- Food & Beverage: 80%
- Facilities & Amenities: 75%
- Location: 70%
- Room Quality: 40%
- Food Quality: 35%
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A video walkthrough of this property is available on this page.
TripAdvisor: 4.5/5 (2,226 reviews)
Google: 4.6/5 (3,021 reviews)
Booking.com: 8.6/10 (3,341 reviews)
FAQ
Where is Andaz Dubai The Palm located?
Andaz Dubai The Palm is located in The Palm Jumeirah, Dubai, UAE.
What is Andaz Dubai The Palm's Trust Rating based on?
Andaz Dubai The Palm has a Trust Rating of 89/100 and a Current Pulse of 92/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Andaz Dubai The Palm is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Andaz Dubai The Palm?
Guests most often highlight Staff & Service — one recent review noted: "Kashif is very friendly and extremely helpful Excellent customer care!" They also frequently mention Cleanliness. Across TripAdvisor, Google & Booking.com, sentiment has stayed consistently positive, keeping Andaz Dubai The Palm's Current Pulse at 92/100.
What type of hotel is Andaz Dubai The Palm?
Andaz Dubai The Palm is a Luxury hotel in Dubai. Its Trust Rating draws on 8,588 reviews across TripAdvisor, Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Andaz Dubai The Palm's Trust Rating?
Andaz Dubai The Palm's Trust Rating combines: TripAdvisor (4.5/5, 2,226), Google (4.6/5, 3,021), Booking.com (8.6/10, 3,341).
| Platform | Score | Reviews |
|---|---|---|
| TripAdvisor | 4.5/5 | 2,226 |
| 4.6/5 | 3,021 | |
| Booking.com | 8.6/10 | 3,341 |
Is Andaz Dubai The Palm good for Staff & Service?
Yes — roughly 90% of analyzed reviews mention Staff & Service favorably at Andaz Dubai The Palm, including one reviewer who noted: "Kashif is very friendly and extremely helpful Excellent customer care!".
Does Andaz Dubai The Palm have issues with Room Quality?
Some guests raise concerns — roughly 40% of analyzed reviews mention Room Quality negatively at Andaz Dubai The Palm, including one reviewer who noted: "the experience fell far below expectations.". This is weighed alongside the many positive mentions in Andaz Dubai The Palm's overall Trust Rating.
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