Al Tawfik Plaza
2922 reviews from Google & Booking.com → Trust 68/100, Pulse 72/100. See latest review trend for Al Tawfik Plaza in Makkah.
Al Tawfik Plaza suffers from significant staff rudeness and confusing phone booking systems that frustrate guests attempting to inquire about rates and reservations.
Guest Insights by Category
- Staff & Service: 100%
- Phone System & Communication: 100%
- Check-in Experience: 50%
Address: king abdoulaiziz RD, 24231
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A 360° street view of this location is available on this page.
Google: 3.6/5 (1,908 reviews)
Booking.com: 5.8/10 (1,014 reviews)
FAQ
Where is Al Tawfik Plaza located?
Al Tawfik Plaza is located in Makkah.
What is Al Tawfik Plaza's Trust Rating based on?
Al Tawfik Plaza has a Trust Rating of 68/100 and a Current Pulse of 72/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Tawfik Plaza is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Tawfik Plaza?
With a Trust Rating of 68/100 and a Current Pulse of 72/100, Al Tawfik Plaza maintains consistently positive guest sentiment across Google & Booking.com reviews.
What type of hotel is Al Tawfik Plaza?
Al Tawfik Plaza is a Upscale hotel in Makkah. Its Trust Rating draws on 2,922 reviews across Google & Booking.com — enough volume for a high-confidence score, unlike properties rated on just a handful of reviews from a single platform.
Which review platforms are included in Al Tawfik Plaza's Trust Rating?
Al Tawfik Plaza's Trust Rating combines: Google (3.6/5, 1,908), Booking.com (5.8/10, 1,014).
| Platform | Score | Reviews |
|---|---|---|
| 3.6/5 | 1,908 | |
| Booking.com | 5.8/10 | 1,014 |
Does Al Tawfik Plaza have issues with Staff & Service?
Some guests raise concerns — roughly 100% of analyzed reviews mention Staff & Service negatively at Al Tawfik Plaza, including one reviewer who noted: "reception staff were very rude". This is weighed alongside the many positive mentions in Al Tawfik Plaza's overall Trust Rating.
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