Al Olayan Palace Hotel
2464 reviews from Google → Trust 78/100, Pulse 78/100. See latest review trend for Al Olayan Palace Hotel in Jeddah.
Guests praise the hotel's excellent service, location, and value, but report significant frustrations with non-functional WiFi, overcrowded elevators and facilities, and unreliable hotel bus service.
"Well maintained Hotel" — Google reviewer, 5/5
"I highly recommend this hotel based on my experience. Everything about them is excellent, from the services and prices to the location. It was a wonderful experience." — Google reviewer, 5/5
Guest Insights by Category
- Staff & Service: 67%
- Location: 50%
- Value for Money: 50%
- Room Quality: 25%
- WiFi Connectivity: 50%
- Overcrowding & Facilities: 50%
- Transport & Punctuality: 50%
Address: 24234
A 360° street view of this location is available on this page.
Google: 3.9/5 (2,464 reviews)
FAQ
Where is Al Olayan Palace Hotel located?
Al Olayan Palace Hotel is located in حي الروابي, Jeddah, Saudi Arabia.
What is Al Olayan Palace Hotel's Trust Rating based on?
Al Olayan Palace Hotel has a Trust Rating of 78/100 and a Current Pulse of 78/100. Trust Rating is a volume-weighted average: each platform's rating is normalised to a 0–100 scale, multiplied by its review count, then divided by the total review count, so platforms with more reviews carry more influence on the final score. Current Pulse works differently — it applies a Bayesian adjustment that pulls properties with few recent reviews toward a neutral baseline rather than letting one or two ratings swing the score, then compares that adjusted figure to the previous snapshot to show whether Al Olayan Palace Hotel is trending up or down right now, independent of its long-term Trust Rating.
What do guests praise most about Al Olayan Palace Hotel?
Guests most often highlight Staff & Service — one recent review noted: "Everything about them is excellent, from the services and prices" They also frequently mention Location. Across Google, sentiment has stayed consistently positive, keeping Al Olayan Palace Hotel's Current Pulse at 78/100.
What type of hotel is Al Olayan Palace Hotel?
Al Olayan Palace Hotel is a Upscale hotel in Jeddah. Its Trust Rating draws on 2,464 reviews across Google — enough volume for a high-confidence score.
Which review platforms are included in Al Olayan Palace Hotel's Trust Rating?
Al Olayan Palace Hotel's Trust Rating combines: Google (3.9/5, 2,464).
| Platform | Score | Reviews |
|---|---|---|
| 3.9/5 | 2,464 |
Is Al Olayan Palace Hotel good for Staff & Service?
Yes — roughly 67% of analyzed reviews mention Staff & Service favorably at Al Olayan Palace Hotel, including one reviewer who noted: "Everything about them is excellent, from the services and prices".
Does Al Olayan Palace Hotel have issues with WiFi Connectivity?
Some guests raise concerns — roughly 50% of analyzed reviews mention WiFi Connectivity negatively at Al Olayan Palace Hotel, including one reviewer who noted: "The room WiFi never worked". This is weighed alongside the many positive mentions in Al Olayan Palace Hotel's overall Trust Rating.
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